Please take a few minutes to read the following information carefully. By continuing with this reservation you agree to the information below. If you wish to print this page, Right click and select Print.
We cannot guarantee air-conditioner or appliance breakdowns. If a problem should arise with equipment in a Property, a refund on rent will not be made. Repairs will be made as soon as possible.
Travel Insurance:
Travel insurance is available for your reservation. A brochure explaining the benefits, exclusions, and limitations will be sent to you upon confirmation.
Damage Deposit:
OPTIONAL Damage Insurance is designed to cover the guest against incidental damage in the property and is charged and paid by the guest to cover the guest for up to 180 days of stay in the property.
If OPTIONAL Damage Insurance is declined, or malicious damage occurs in the property; a security deposit or amount determined by Rocky Mountain Resort Management shall be charged and held by Rocky Mountain Resort Management until such time as all outstanding issues are resolved, if any with the Property occupied. The keys are returned, all keys hold a $25 deposit to be charged if not returned with 15 days of the stay.
PROPERTY ACCEPTANCE CONDITIONS:
Tenant agrees to accept the leased property in its present “as is” condition. Tenant acknowledges that the premises and all systems serving the premises are in a good and working condition as of the Commencement Date of the short-term rental. Tenant shall also deliver the property back in the same condition. Short term rental shall notify Rocky Mountain Resort Management or any deficiencies in the property within 2 hours of arrival to have it excused from any hold on damage deposit. If as deemed by Manager the property is in need of more than normal cleaning upon the vacating of the Tenant, and additional fees may be charged to Tenant to cover the cost of said cleaning and repair including additional charges to security deposit to cover said charges.
ENTRY AND INSPECTION:
Tenant shall permit Owner and Manager (or Manager’s Agent or sub-contractor) to enter the leased property at reasonable times and upon reasonable notice (for the purpose of inspecting the premises; for making repairs; and to put up signs.Tenant understands that the Manager and the Manager’s Agents are agents of the Owner and owe fiduciary duties to the Owner only.
CLEANING:
Housekeeping service varies by complex or stay. Please check with us upon check-in for service provided. Extra cleaning ordered during your stay will be billed to your account and short term renter agrees to pay for said cleans, or extra supplies ordered. Excessive Cleaning as determined by our cleaning staff will be taken out of your deposit. Please notify us of any damages.
LOST AND FOUND:
Management is not responsible for the loss of money, jewelry, or valuables of any kind. All items left behind by any and all guests are the sole responsibility of the guest. If you feel that you may have left an item behind, please call us so that we can search for it. If your item is found, we will return it to you for the price of postage plus a $15 surcharge. All items not called about or claimed within two weeks will be donated to a local charity.
OWNER TERMINATION:
Owner shall have the right to review any and all rental bookings within 7 days of receipt of the signed invoice and after interviewing said reservation, may; with reason or cause reject and cancel the booking.
AGE REQUIREMENTS:
MUST BE 21 TO MAKE RESERVATIONS
MONTHLY RESERVATION CANCELLATIONS:
MONTH LONG- SEASONAL CANCELLATION POLICY If cancelled outside of 60 days of arrival 50% of total reservation is due in full. If cancelled LESS than 60 days of arrival, all monies paid are forfeited except for what can be rebooked and full payment of reservation is due in full. If cancelled LESS than 30 days before arrival 100% of rental is due and non refundable.top
LATE CHARGES:
All payments due and not paid as agreed will be charged $150 for the first 3 days and $75 or 5% of the total rental fee, which ever is greater; per day there after until paid.
OCCUPANCY:
Occupancy of the property you have rented is listed below. Any violation by having more people in the property than listed below will be subject to a charge of $50 per person per night over the occupancy as listed below. Also a surcharge of $100 in cleaning fee will be applied. All additional guests accepted by Rocky Mountain Resort Management must be acknowledged in writing by management or Rocky Mountain Resort Management may assess the above charges or require the guest to vacate the property with no refund or proration of charges. Tenant agrees to abide by Rocky Resort Management’s request to vacate or pay the additional charges as determined by Rocky Mountain Resort Management
DEPOSITS:
Manager shall return to Tenant the deposit collected within 72 days or earlier. To the address listed on the invoice or to the credit card provided. Provided no damage is left by short term tenant. Provided there is no damage, lost or stolen items in or from the property.
PERSONAL PROPERTY:
Management is not responsible for personal property lost or stolen from a multi-Property.
ORDINANCES AND STATUES:
Tenant shall comply with all statues, ordinances and requirements of all municipal, state and federal authorities now in force or which may hereafter be in force, pertaining to the use of the premises. If Tenant in found to be in violation of any of the above and is then forced to vacate before they so choose, rent shall not be refunded
Check-In & Check Out Times
- Check out is 10 a.m.
- Check-in is 4 p.m. and is subject to Property availability.
- Late checkouts and early check ins are subject to a $30.00 an hour fee, unless you get permission from our office.
- Late arrival Check-in (after 5- p.m.) is available with advance notice and MUST BE PAID IN FULL.
KEYS:
You will pick up keys at our office, or in the lock box at our office. The loss of keys will be billed at $25 per key. All keys not found in the lock box or in the Property will be billed at $25 per key including ski locker ski that are to stay in the Property occupied
Emergency keys received from the lock boxes at the property and building areas MUST BE RETURNED they are emergency keys ONLY. Please understand that if this key is not returned to the lock box you received it from that your security deposit will not be returned.
REPAIRS:
Multi-properties:
If you rent a multi-property and it is not locked off properly by management, tenant is responsible to only use the portion of the property that they rented. If the tenant decides to use a portion that they didn’t rent they will be charged a fee of $100 plus the standard rent (including cleaning and tax) for that time period. If your Property is not locked off properly please call our office and request for it to be locked off properly.
RESERVATIONS:
Your deposit must be paid by credit card to confirm your reservation.
Final balance MUST be paid in full 60 days before check-in.
We accept all major credit cards.
Vacation Condos/Homes Listed For Sale:
In some cases, Vacation Condos/Homes maybe be listed for sale. In the event you reserve a Condo/Home that has been sold, you will be notified by our office. Guests may be moved to an alternative Condo/Home, and we will in good faith, will make every effort to relocate guests into similar accommodations, if the substitute property is more expensive, the guest must pay the difference.
CANCELLATIONS:
Guests must cancel 60 days before date of arrival or more to receive any rental refund. All other refunds are subject to a cancellation fee of 20% or the initial deposit, which ever is greater. You may purchase coverage that is 7.5% of the total rental charged at the time of payment which allows cancellation up to and during your stay.top
VACATION RENTAL INSURANCE-Sporting Benefits:
Vacation rental insurance has been included as a pre-priced component of your vacation rental package. Vacation rental insurance provides added financial protection against lost trip deposits and fees which occur as the result of unforeseen covered event (s). Vacation rental insurance benefits include protection for trip cancellation, trip interruption, travel delay, emergency medical transportation, and other losses. Policy benefits, along with applicable definitions and terms and conditions of coverage, are fully described in your insurance policy. It is your responsibility to consult the policy, and discuss this coverage with your rental agent or the insurance company if you have any questions about the policy and what it covers, prior to travel. The cost of this insurance is 7.5% of the rental rate. If you elect NOT to purchase vacation rental insurance, you may delete the charge by initialing where indicated on your lease. Coverage begins when the insurance premium is paid in full, and cannot be purchased after final payment has been made. Once the insurance premium is paid, you have 10 days in which to review your policy if you have not already departed on your trip or filed a claim, after which point the policy is non-refundable.
PROPERTY DAMAGE PROTECTOR:
Inclusive offerings:
This Security Deposit Protection plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $1500 for the $45 plan and $3000 for the $69 plan. Any damages that exceed $1500 for the $45 plan and $3000 for the $69 plan will be charged to the credit card on file. If, during your stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $1500 for the $45 plan and $3000 for the $69 plan. Certain terms and conditions apply. Full details of the Security Deposit Protection coverage are contained in the Certificate of Insurance or Insurance Policy. The Security Deposit Protection can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly [Name of Company] any amount payable under the terms and conditions of the Rental Unit Damage Protection. Please contact Rocky Mountain Resort Management directly if you do not wish to participate in this plan or assignment.
Property Amenities:
Amenities at a property are out of the control of Rocky Mountain Resort Management Therefore any downtime in said amenities will not be compensated for by Rocky Mountain Resort Management. Any and all compensation for guest will be sought after by guest from the managing entity of said association/complex.
House Rules:
Amenities at a property are out of the control of Rocky Mountain Resort Management Therefore any downtime in said amenities will not be compensated for by Rocky Mountain Resort Management. Any and all compensation for guest will be sought after by guest from the managing entity of said association/complex.
House Rules:
In the event that the Property is a portion of the building, compound, area or association containing more than one property, the Tenant will abide by any and all rules established for such areas, whether promulgated before or after the execution of this agreement, including but not limited to rules with respect to noise, odors, disposal of refuse, pets, parking and use of common areas. Tenant shall comply with all statutes, ordinances and requirements of all municipal, sate and federal authorities now in force, or which may hereafter be in force, pertaining to the premises, occasioned by or affecting the use thereof by the Tenant. If Tenant is found to be in violation of any of the above and is then forced to vacate before they so choose, rent shall not be refunded
Smoking:
Our properties are all non-smoking properties. If you need to smoke you must do so outside the property. If you do smoke on the properties deck, you must keep the door to the property closed, and dispose of the remains in a manner that is not throwing it into common area, or putting it out on the property. Any refusal to follow this rules in regards to smoking and Rocky Mountain Resort manage has the right to charge you for the cost of clean up, repair and one night rental as a penalty.top
Pets/Animals:
We have a no pet policy, no pets are allowed in our properties. Anyone found having a pet will need to remove them immediately even if that mean leaving the property with the pet. No refunds for being removed from the property for this reason will be allotted for. And tenant agrees to pay a penalty of one nights rent and the cost of any damage found by Rocky Mountain Resort Management.
Miscellaneous:
We cannot guarantee the comfort of sleeper sofas. We recommend they be used by children. We will not give a refund due to their discomfort.
All keys mailed to tenant must be returned to the office, left in the Property or by mail at check-out – mailed back to Rocky Mountain Resort Management PO Box 631487 Littleton, Co 80163.
Upon arriving please inspect your Property and notify us immediately if there are any problems.
All rent is subject to sales tax.
The maximum occupancy stated is strictly enforced.
Absolutely No Pets are allowed in our properties. This rule is strictly enforced.
Absolutely No Smoking in our properties. This rule is strictly enforced
Delivery Items:
If you have items delivered the offices of Rocky Mountain Resort Management for delivery to the property you are staying or for pick up at our office, Rocky Mountain Resort Management does not take responsibility for any items, lost stolen or damaged in any way or for any reason.
Payment Options:
Payment of 20% is required at the time of booking reservation and 80% will be due 60 days prior to arrival for condominiums and townhomes and 60 days for private homes. Included in your payment are taxes and surcharges which includes Damage Waiver Coverage. We may deposit your reservation payment in to an interest bearing trust account with any interest earned belonging to us.
Downgrade/Upgrade:
A charge of $100 per downgrade will be assessed, if the change results in a smaller or less expensive property, based on availability. No downgrade will be accepted inside of 30 days of the arrival date. If a change is made to a larger or more expensive property no penalty is incurred; however, guest will be subject to applicable rate. The same charge shall be applied to all upgrades or downgrades made more than 10 days after the reservation date or within 30 days of the date of arrival. All upgrades and downgrades are subject to availability and acceptance by Rocky Mountain Resort Management.
Convenience Basket:
There may be a convenience basket in your property. If you choose to take items from that basket you understand and agree that the cost will deducted from your security deposit.
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